Respectful, Generous and Helpful Design

“If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.”–Alan Cooper

Create a respectful, generous, and helpful design for your user.

A design is respectful if it respects its user, and takes care of the user’s needs.

Whatever users perform or wherever they go within your design, their actions are handled graciously. The response of design and the language it uses never humiliates its users.

“Everyone likes a person who gives respect to others. If you want your users to like your design, treat your users with respect.”

Your design should be generous enough to guide its users politely in case of any erroneous action and help them find the best possible solution.

A usable design makes it easier for its users to achieve their objectives.

For Example, if users want to purchase a mobile phone online, the design guides them through the easiest way so that they can complete their actions without any difficulty.

Remember, design speaks to its users, so make it a pleasant experience for them.